Easy Call Mobile Solutions

Personal Emergency Response Solutions (PERS)

With Easy Call® Personal Emergency Response System from Advanced Security Systems, help is on the way with the push of a button. Wear your lightweight, waterproof button pendant remote on your wrist, waist or neck; it’s easy to wear or carry. There is no landline phone needed; your pendant will work anywhere there is cellular service. Just provide us your list of family/friend responders and your custom response requests, such as when our dispatchers should call your responders vs. emergency personnel.

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Easy Call Informational Videos

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Frequently Asked Questions About Easy Call

Yes! As long as you can reach your button in an emergency, you are protected. 

If you are concerned that your responders or emergency personnel will not be able to enter a locked door, a key safe can be installed. The combination to the safe will be held by our dispatchers, and they will provide the responder with the combination to get into your home.

Yes! You do not have to be at home for it to work. It will work anywhere there is cellular service.  

Yes! We recommend you wear it at all times while at home. It is waterproof for the shower, but we do not advise submerging it in bath water. 

Your wearable button is very durable, with a battery that will last at least three years before it is in need of replacement. Should its battery power become low, our monitoring center will receive a low battery signal and contact you to replace your help button at no charge.

You will need to charge your battery every 6 to 16 days, depending on operating mode. It comes with a simple charging cradle to make recharging easy. 

If we are unable to hear you for any reason, we will begin calling the people on your responder list until we reach someone who can come to your assistance. Should none of your responders be available when we call, we will dispatch emergency services to your location. 

Yes! You can change your responder list anytime. Simply call customer service and give us the new information so that we can update your account. 

Yes! Simply call our customer service prior to your moving date and provide your new address, as well as any updates to your responder list. We can send you instructions on setting up your system in your new home and testing it after you have moved.

Advanced Security Systems can provide service to your system on an as-needed basis. There is a nominal fee for the visit.

Your pendant and charger are owned by Easy Call® and were loaned to you as part of our monitoring service. If you have purchased any additional accessory items, these are yours to keep.

There is no minimum contract term and no cancelation fee. To cancel, please call customer service and make arrangements to return our equipment. Upon receipt of the equipment, we will cancel your service and adjust the final billing as of that date. You will be charged a replacement cost for any equipment that is not returned to Easy Call®. 

Reach our customer service at (707) 445-9911, or toll free at (888) 710-0911, Monday through Friday, 8 am to 5 pm PST. 

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5-stars

GRATITUDE

“Just a note to express my profound gratitude for your life saving service. When I returned from the hospital yesterday I had 4 messages on my answering machine, the first one was yours. You had received the alarm from my pendant, made the phone calls then called the ambulance. I might still be a heap in the middle of my L.R. floor without your expedient help. My hip had gone out, which leaves the victim totally helpless. I sincerely believe you saved my life.”

Patsy

SUCH COMFORT

“This little button is such a comfort to me. I would hate to be without, I know there are many more that feel the same way.”

Isabel Detlefsen

PERFECT TIMING

“After having her unit for only 10 days Vernice fell and broke her ankle. If it had not been for her Easy Call unit she would have laid on the floor for over 10 hours waiting for family members to come home. Fortunately for Vernice she was able to push her button and have an ambulance sent right away.”

Vernice Danielson

LIFE OR DEATH

“The difference of having a Easy Call unit for me is life or death. My Life+Guard unit provides security and protection for me as I live alone and I am very sick. Thank you for providing such a necessary service.”

Eva Cone

AT EASE

“My mother was hesitant to wear her button, but after Forrest installed the unit and put all her worries at ease I am an now able to not worry when my mother is home alone. Thank you for your staff being so kind.”

Pam Strachan

BLESSINGS ON ALL OF YOU

“..Just a note of thanks to all of you amazing people. I fell awhile back and could not get up. So I pushed my button, how comforting to hear a kind voice answer and get help for me. Thank you so much and blessings on all of you.”

M. Detlefsen

FRIENDLY FIREMEN

“I learned to use my button five days after I got my Easy Call unit as I had a tendency to ‘roll’ out of bed. The fire department sure did get to know me as I used my button regularly.”

Ms. Hill

Don't Wait Another Day to Get the Peace Of Mind You Deserve

We service a wide-ranging area in and around Eureka, from Santa Rosa to Crescent City. You can rest assured that when you need help, the professionally trained, locally-based dispatchers at our 24/7 response center in Eureka are standing by to provide it. 

“Very impressed with the attention to detail and kindness we experienced with Advanced Security. The efficiency...left me with the piece of mind that I chose the right alarm company. Thank you!”

Traci Day,

Home Security Customer

“Advanced Security is taking great care of my business property. Good crew. It you need to protect anything give them a call.”

Heather Vina

Commercial Client

"Recently, my house was broken into. Our house had been wired during construction; we just did not hook up the alarms. All it took was a call to your company and you squeezed me into the busy schedule. It is important to impart excellent customer service, especially in a small community. Your technicians did exactly that and more."

Lisa Gray

Advanced Security Customer

"I want to take this opportunity to express my appreciation for the professional and the flexible manner in which you have allowed yourself and your staff to be readily available to meet the security needs at Juvenile Hall. Although there are certain expectations that arise when contracting for service work with any business, the time and service effort you have provided over the years are to be commended. Thank you for all the assistance."

Doug Rasines

Humboldt County Juvenile Hall

"I was out of town when, early in the morning, someone attempted to break into our home while my wife and daughter were asleep. It is clear to me that if we did not have the system, my wife and daughter would have been dealing with an intruder in our home. Thank you again for your system, its reliability, and your quick response."

Mr. Shanahan

Eureka

“… We use Advanced Security Systems at our old business for years and are now using you at our new location. We are always very satisfied.”

Go Go Bistro

Eureka, CA
7D3A9567-2-Advanced-Newsletter

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ALARM LIC #ACO2883, CA CONT 527700, OR CONT 144207

Locations

3551 Westwind Blvd.
Santa Rosa, CA 95403
(707) 544-9200

1336 4th Street
Eureka, CA 95501
(707) 443-6366

1528 Northcrest Drive
Suite B
Crescent City, CA 95531
(707) 464-1975

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